Shipping policy

Shipping Policy

At Ranomasina, we currently ship orders from France and New Zealand, depending on your location and stock availability.

Shipping Rates

Standard shipping from France

France: €8

Europe: €14.99

United States: €35.19

Réunion Island: €12.02

Rest of World: €35.19

Orders shipped from New Zealand

New Zealand: NZD $8.70

Australia: NZD $31.01

Processing Time

Please allow 1–3 business days for your order to be processed and prepared for shipment.

Once your order has been dispatched, you will receive a confirmation email with tracking information, where available.

Delivery Times

Delivery times may vary depending on your destination, local courier services, and customs processing.

Please note that shipping timeframes are estimated and may be affected by public holidays, peak periods, or delays outside our control.

Customs, Duties and Taxes

For international orders, customs duties, import taxes, and any additional local charges are not included in our shipping rates and are the responsibility of the customer.

Ranomasina is not responsible for delays caused by customs.

Shipping Information

Please make sure that your shipping address is complete and accurate before placing your order.

Ranomasina is not responsible for lost parcels or delivery issues caused by incorrect or incomplete shipping information provided at checkout.

Contact

If you have any questions regarding your order or shipping, please contact us at:hello@ranomasinaswimwear.com